📦 Returns & Shipping

📦 Returns & Shipping

At RetroPods, we want you to love your new case! Here’s everything you need to know about shipping and returns.

Shipping

  • Australia: Orders are usually processed within 2–3 business days. Standard delivery takes 5–10 business days depending on location.

  • International: Shipping times vary by destination and will be shown at checkout. Please note customs delays are outside our control.

  • You’ll receive a confirmation email with tracking details once your order is shipped.

Returns

  • If your item arrives damaged or defective, please contact us within 14 days and we’ll organise a replacement or refund.

  • Change of mind returns are accepted within 14 days, provided the item is unused, in original packaging, and in resaleable condition.

  • Return shipping costs for change of mind are the customer’s responsibility.

Refunds

  • Refunds will be processed back to your original payment method within 5–7 business days of us receiving the returned item.

  • Shipping costs (if any) are non-refundable.

Questions?

If you have any concerns about your order, just reach out — we’re here to help!

📧 retropodsshop@gmail.com