📦 Returns & Shipping
📦 Returns & Shipping
At RetroPods, we want you to love your new case! Here’s everything you need to know about shipping and returns.
Shipping
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Australia: Orders are usually processed within 2–3 business days. Standard delivery takes 5–10 business days depending on location.
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International: Shipping times vary by destination and will be shown at checkout. Please note customs delays are outside our control.
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You’ll receive a confirmation email with tracking details once your order is shipped.
Returns
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If your item arrives damaged or defective, please contact us within 14 days and we’ll organise a replacement or refund.
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Change of mind returns are accepted within 14 days, provided the item is unused, in original packaging, and in resaleable condition.
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Return shipping costs for change of mind are the customer’s responsibility.
Refunds
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Refunds will be processed back to your original payment method within 5–7 business days of us receiving the returned item.
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Shipping costs (if any) are non-refundable.
Questions?
If you have any concerns about your order, just reach out — we’re here to help!
📧 retropodsshop@gmail.com
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